While working with MS CRM 365 we all have used multiline text field as per the requirement, but it is plain text kind of field we can thers is no provision to format the text which we enteteres in this field. Microsoft has introduced Rich Text Editor Control in 2020 release wave 2 to incoporate the formating multi line text field.
Here are the details how we can use the Rich Text Editor Control in MS CRM 365-
1. Go to the Multiple Lines of Text field, in this case, Description field.
select the inner control and click on Properties
2. Now, look for Controls tab and click on Add Control as shown below
3. Look for Rich Text Editor Control
4. Make sure you select the new Control on all formats (or wherever you
want to apply)
5. Once
you apply changes and publish, the new Control will be available for you to
use.
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