MB-230 You are configuring a single business process flow in Dynamics 365 for Customer Service. You need to design the business process flow. What should you do?

You are configuring a single business process flow in Dynamics 365 for Customer Service. You need to design the business process flow. What should you do? 

A. Merge peer branches to a single stage when merging branches. 

B. Span the process across 10 unique entities. 

C. Combine multiple conditions in a rule by using both the AND and OR operators. 

D. Use 40 steps per stage. 

Answer: A 

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/enhance-business-process-flows-branching