Saturday, February 4, 2023

MB-230- You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd. You need to automatically create cases from emails sent to the support@contoso.com email address. Solution: Configure Dynamics 365 to automatically send responses to customers when the record is created. Does the solution meet the goal?

You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd. You need to automatically create cases from emails sent to the support@contoso.com email address. Solution: Configure Dynamics 365 to automatically send responses to customers when the record is created. Does the solution meet the goal?


A. Yes 

B. No 


Answer: B

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